Pendrago Review

Let’s talk about the Pendrago website. The way a website is designed creates a user experience. That informs how easy it is to use a site, your ability to navigate it, and whether the content on the site is useful to visitors. Pendrago impressed us on all counts. It was easy to find information, go over policies, and place an order. All the information we needed was on hand. This includes pricing data.


Price from $17.56
Discount 10%
Writers No

Also, a well-designed site is an indication that a company is run ethically and professionally. is designed well, and is clearly not a fly-by-night operation.

If you haven’t visited Pendrago recently, give them another try. Professionals gave the site a full ‘makeover’ in 2019. The new functionality truly makes a big difference. For this portion of our Pendrago review, we give points for:

  • Easy Navigation
  • Clear Policy Pages
  • Online Customer Support
  • Accessible Contact Information
  • Single Click to FAQ
  • Fast Sign up And Ordering Process

Summary: Our experience exploring was entirely positive. It was easy to accomplish any task we needed to. Further, students also reported their positive impressions from this website.

Pricing Stem

There’s a link to pricing right at the top of the home page. There, students can find prices for editing, writing, and proofreading.

Writing prices are 17.56 per page as of this writing. That’s the price for a 300 word page. For this cost, customers can expect:

  • Original writing
  • Appropriate research
  • Any citation format
  • Problem-solving
  • Surveys and tests.

Editing is 11.70 per page. This too is for a 300 word page. Clients can expect their editor to fine tune the structure of their writing if needed, make changes to the tone, and to ensure the work is correct for the chosen format. Proofreading is included for free when students order editing services from Pendrago.

Proofreading is 9.96 per page. This includes fixes for spelling and grammatical mistakes, punctuation, and typo repairs.

Be sure to scroll down on the pricing page. That’s where the discounts are! There’s a loyalty program discount of 15%. Pendrago also offers no interest financing for orders exceeding 500 dollars.

Types of Services

The best way to get a full list of services is to go to the order screen. We found that it was easy to create an account here, and place an order. We were particularly impressed that everything seemed to be very secure. The information we entered was quite reasonable, with no pushy requests for unnecessary data.

As you place your order, a chatbot appears in the bottom right hand corner. It isn’t intrusive, but quite helpful if you need an assist.

Once you get to the order screen, every type of service is listed under ‘project type’. It would be impossible to list everything Pendrago offers, but here is a partial list:

  • Coursework
  • Research Papers
  • Essays
  • Speeches
  • Thesis And Dissertation
  • PowerPoint Presentations
  • Article Critique
  • Term Papers
  • Annotated Bibliography
  • IB Extended Essay
  • Entrance Exams
  • Poem
  • Marketing Plans
  • Short Story
  • SWOT Analysis

As you can see, the key focus here is on academic related work. However, some of the product types could also be used by small business owners. Customers may select ‘other’ if they don’t see the product they need. We learned that Pendrago is very willing to accommodate special requests.

We were able to obtain and review a completed paper. We carefully reviewed it for factual accuracy, completion, academically appropriate writing, citations, and spelling and grammar. Happily, we can report that the writer did an excellent job. Students who provided feedback on this business were equally impressed by their own experiences. In fact, we found very few credible complaints about writing quality.

Payment Options

The best online writing assistance service is not worth patronizing if they don’t accept a variety of payment types. No need to worry. This online provider has it covered. They accept Visa, Mastercard, and American Express. As of now, they do not accept PayPal or digital wallet options. However, we are hopeful that this could be coming soon.

Now for payment security. Pendrago uses a third party payment processor. Like most online retailers, this includes SSL security that encrypts financial transactions. Students feel very confident placing orders here. We are unaware of any issues with loss or theft of financial information. Customer service agents can help anyone who has questions about making payment.


We scrolled down to the bottom of the Pendrago homepage to find the policies and guarantees. These are divided into four documents, money back, privacy, revision, and terms & conditions. Here are some quick summaries of the info in each. Please review these before placing an order. Remember that all policies are subject to change.

Money Back

The money-back guarantee policy states that customers can receive a full refund upon cancelling an order if it has not been assigned to a writer. Cancellations that occur less than halfway to the deadline can be refunded at up to 70%. Once the halfway point is reached, the writer expects to be compensated. These policies are industry standard.

Pendrago will fully refund any amounts paid in error. They may also offer a 20% credit for late deliveries. Customers may also cancel late deliveries for a full refund.

These policies are quite generous when compared to other writing providers. Contact customer support for more details, as these policies can change.


The privacy policy document outlines the company’s guarantees regarding customer information. This document details what information is collected, how it is used, and the amount of control the customer has over their information. The privacy policy document also indicates that any form fields marked with an asterisk are optional.


Free revisions are guaranteed. Two conditions must be met. Customers must request a revision within 10 days. Further, the revision must be requested because the writer did not adhere to the instructions provided when the customer placed the order.

Terms & Conditions

The terms & conditions outline the rights and responsibilities of both the customer, and Pendrago. This document is pretty standard. However, we urge you to read it so you understand your rights and responsibilities.

Is Pendrago Legit?

We can attest that is a legitimate writing service for students and others. We have come to this conclusion after a thorough investigation. We received and reviewed written works, went through the order and payment process, explored the website, and read online reviews written by other sources. Through our investigations, we concluded that Pendrago is a high quality service. They provide consistently excellent written products, excellent customer service, and offer fair prices. Finally, we were impressed by extras such as discounts, and a great website experience.


Looking for a quick summary? Here it is! If you are considering Pendrago, here are the pluses!

  • Reasonable prices
  • Wide variety of products and services
  • Attractive discounts
  • Easy to use website
  • Online customer service 24/7
  • Clear policies
  • Secured payments
  • Highly qualified writers
  • Zero interest finance options


Are there any negatives. In this case, just a couple. We think should be on your list of sites to consider regardless. Here are the improvements we would love to see:

  • The ability to pay using PayPal or digital wallets
  • A blog or other entertaining/informative content

To Sum Up

PenDrago has definitely earned our stamp of approval. They offer everything a college student should seek in an online writing provider. They offer reasonable rates, discounts, attractive website, helpful customer support, and very qualified writers. Our research concludes that they deliver products on time, and that they have a system of fair policies and guarantees. We are confident that students choosing Pendrago will be thrilled that they did.

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