CustomWritings Review Based on Real Customer’s Feedback

As we always like to build objective feedback, we carefully read the samples and testimonials available on We know that the company offers the best content examples on the site to attract more clients. However, it helped us form an objective opinion on how CustomWritings operates. While there were different things that we liked, […]


Price from $10
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As we always like to build objective feedback, we carefully read the samples and testimonials available on We know that the company offers the best content examples on the site to attract more clients. However, it helped us form an objective opinion on how CustomWritings operates. While there were different things that we liked, like the affordable fees, we also identified different flaws. Therefore, in this review, we will tell you more about the discount program and the improvements that we consider suitable to attract more clients.

Available Fees

Prices can be easily calculated thanks to the price calculator available on Thanks to this feature, the company convinced us that it doesn’t have any hidden fees. This instrument calculates the final quotation based on some simple parameters. The customer has to add information on the type of paper he/she needs, topic, number of pages, difficulty, and urgency. These are the basic parameters that allow the calculation software delivers an accurate fee.

As we wanted to understand whether the CustomWritings tool works just as the company mentions on the site, we did some simulations. So, we checked how much we would have to pay for a high school essay which would be ready in 2 weeks. The calculator showed us that the final price would be $10 for one page. In case we needed an undergraduate paper with the same parameters, then the price would go up to $14. If we were to compare these fees with the market’s average, then we can say that they are fair.

Besides, CustomWritings delivers additional services together with content writing. The writer will work also on the bibliography and title pages, follow a strict formatting style like Chicago, Harvard, APA, or MLA. Also, before submitting the final order, writers can review the writer’s samples without paying any extra fees.

The final price can be more attractive if the customer uses the available discounts wisely. While other writing companies offer a certain percentage as a discount for any new client, CustomWritings has a different strategy. Any newcomer who wants to submit the first order on can receive 1 free page written by the vendor’s skilled writers.

Returning clients can also benefit from CustomWritings’ discount program. Every month comes with a different strategy when it comes to coupon codes. The clients can benefit from additional services that they can use without any extra charges. They can also enjoy “invite-a-friend” activities or receive a special discount if they order additional pages. While this strategy might be interesting in the beginning, CustomWritings doesn’t offer a loyalty program which is very competitive in comparison to other players on the market. Therefore, they should work on offering clear discount percentages for returning clients if they want to convince customers to stay with them in the long term.

Available Services

CustomWritings has an extensive list of services that helps clients solve their needs quickly and in a professional way. Academic writing is the most popular type of service that students usually order on This category includes different types of services like essay writing, thesis, reviews, presentations, dissertations, or reports. The topics are very diverse. Therefore, it is almost impossible for a student to not find the type of service he/she needs.

Another category is represented by admission writing. Customers can improve their chances to be accepted in the institutions they want with the help of CustomWritings’ writers. For example, customers can order personal statement, scholarship or admission essay, and also entrance essays. CustomWritings works with writers who have extensive experience in these areas and know what colleges are looking for. So, it becomes easier for students to use this winning ticket and have no emotions when they apply for a certain college.

Business owners can also work with CustomWritings to prepare a convincing and professional business plan. When you want to attract the investors’ attention or want to present your plans in front of an experienced audience, it is important to provide a coherent business plan. Therefore, CustomWritings has selected writers from different areas of expertise to make sure that they can deliver professional writing services for busy entrepreneurs.

Payment Methods

CustomWritings doesn’t offer too many details on the available payment instruments. However, the accepted cards can be immediately found on the homepage. We found that clients can pay only with cards issued by American Express, Visa, MasterCard, or Discover. Considering that students form the majority of the clients on, we consider that the vendor should be more generous with the accepted instruments. For instance, PayPal could be included in the list.

Available Guarantees

In this review, we focused on analyzing the terms available in the refunds and revisions policies. We consider that the way they are built speaks about CustomWritings’ reliability.


CustomWritings has a clear refund policy. The client receives his/her money back under certain circumstances. For example, the customer gets all his/her money back if he/she sends the cancellation request before CustomWritings has assigned a writer to do the order. In case the order status turns to “confirmed”, it means that a writer has already been assigned to it. So, if the client decides to cancel the order at this moment, he/she will receive only 70% of the money back.

A maximum amount of 50% can be returned to the client if he/she decides to cancel the order in the middle of the deadline period. Last but not least, up to 30% of the amount will be refunded to clients who call off an order after he/she received it from the writer but he decides that he doesn’t need it anymore. This small amount will be refunded only if the client didn’t download the paper after delivery.

Late delivery is also a situation that triggers refunds. For example, if the writer missed the deadline, CustomWritings will recalculate the order based on the new delivery term. Therefore, in case the customer still needs the paper, he/she will pay less. Also, for long-term orders that usually have a deadline of more than 14 days, CustomWritings will return 7% of the amount paid in case the writer didn’t respect the deadline. Finally, in case the first order is late and the customer decides that he doesn’t want it, then he/she is entitled to a full refund. If such a situation appears, CustomWritings will publish the refused paper on its site for commercial purposes.

Free Revisions

CustomWritings offers free revisions only if the client asks for it in the first week since the writer delivered the paper. The company is dedicated to offering the highest customer experience and quality. Therefore, clients can ask for a free revision if they discover that the writer didn’t follow the instructions accordingly. In order to receive these services without extra charges, the customer has to keep consistent instructions. It is mandatory that the client keeps the same instructions as the ones initially included in the order form. Also, the request has to be done properly. The clients are not allowed to ask for it via email or phone. They have to use the correct revision request form.

Website Reliability

We consider that is a legit site. We accessed different pages and we liked that they loaded quickly and didn’t have any errors. Also, we were convinced by the fact that the customers can pay only with credit or debit cards. This means that the company uses an encrypted payment system that secures the payments. These instruments can be installed only on legit sites.


We identified different pros in our CustomWritings review:

  • Affordable fees
  • Trustworthy site
  • Permanently available customer support team
  • Comprehensive revisions and refunds policies


CustomWritings has some negative points:

  • The company doesn’t have a clear discount program
  • PayPal is not included as an accepted payment method


CustomerWritings offers affordable fees for its clients. It has a detailed list of services that target students in general. Whenever a customer enters, he/she can use a price calculator to determine which is the final quotation. This is a big plus for the vendor as it doesn’t have any hidden costs. Even though it accepts different types of cards as payment instruments, PayPal is not an approved method. Also, we consider that CustomWritings should work more on developing a more attractive discount program for returning customers.

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